Privacy Policy

1.1 Information You Provide Directly

• Account Information: Username, email address, password, and profile information
• Voice Content: Voice recordings, audio posts, and voice messages you create and share
• Profile Data: Bio, profile picture, display name, and other profile customizations
• Communication Data: Messages, comments, and other communications with users or our support team
• Payment Information: Billing details for premium subscriptions (processed by third-party payment processors)
• Verification Data: Documents and information provided for account verification

1.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Location Data: General location information based on IP address (precise location only with your consent)
• Audio Analytics: Technical data about voice recordings (duration, quality, format) but not content
• Performance Data: App crashes, performance metrics, and error reports

1.3 Information from Third Parties

• Social Media Integration: Information from connected social media accounts (with your permission)
• Analytics Services: Aggregated usage statistics from analytics providers
• Payment Processors: Transaction information from payment service providers
• Security Services: Fraud prevention and security information from third-party services

2.1 Core Service Provision

• Provide and maintain our voice-based social media platform
• Process and store your voice recordings securely
• Enable communication between users through voice messages and posts
• Facilitate content discovery and social connections
• Process premium subscription payments and provide premium features

2.2 Platform Improvement and Personalization

• Personalize your experience and content recommendations
• Analyze usage patterns to improve our platform and develop new features
• Optimize platform performance and user experience
• Conduct research and analytics to understand user behavior
• Test new features and improvements

2.3 Communication and Support

• Send important service updates and notifications
• Provide customer support and respond to your inquiries
• Send marketing communications (with your consent)
• Notify you about new features, updates, and promotional offers

2.4 Safety and Security

• Detect, prevent, and address fraud, abuse, and security threats
• Enforce our Terms of Service and Community Guidelines
• Moderate content to ensure platform safety
• Investigate and respond to user reports and violations
• Protect the rights and safety of our users and the public

2.5 Legal and Compliance

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from government authorities
• Protect our legal rights and interests
• Resolve disputes and enforce our agreements

3.1 Encryption and Security

• All voice data is encrypted in transit using TLS 1.3 encryption
• Voice recordings are encrypted at rest using AES-256 encryption
• Encryption keys are managed separately from voice data
• Access to voice data is strictly controlled and logged
• Regular security audits and penetration testing

3.2 Voice Transcription

• Transcriptions are generated automatically for accessibility purposes only
• Transcription processing is done on secure, isolated servers
• We use privacy-focused AI models that don't retain voice data
• Transcriptions are stored separately from voice recordings
• You can disable transcription generation in your privacy settings

3.3 Voice Data Retention

• Voice posts are retained until you delete them or close your account
• Deleted voice recordings are permanently removed within 30 days
• Backup copies are securely destroyed according to our retention schedule
• Voice messages in DMs are retained according to user preferences
• We never sell, rent, or share your voice data with third parties

4.1 Public Information

• Public voice posts and profile information are visible to all users
• Your username, display name, and bio are publicly visible
• Follower and following lists (if you choose to make them public)
• Comments and interactions on public posts

4.2 Service Providers

We may share information with trusted service providers who help us operate our platform:

• Cloud Storage: Secure storage of voice recordings and user data
• Payment Processors: Processing subscription payments and transactions
• Analytics Services: Understanding platform usage and performance
• Customer Support: Providing user support and assistance
• Security Services: Fraud prevention and platform security

All service providers are bound by strict confidentiality agreements and data protection requirements.

4.3 Legal Requirements

We may disclose information when required by law or to protect rights and safety:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and protect our legal rights
• Investigate and prevent fraud, security threats, or illegal activities
• Protect the safety and rights of our users and the public

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. We will notify users of any such change in ownership or control of personal information.

5.1 Access and Control

• Access: View and download your personal data through account settings
• Correction: Update and correct inaccurate information
• Deletion: Delete your account and associated data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information

5.2 Communication Preferences

• Opt out of marketing communications at any time
• Control notification settings for different types of updates
• Manage email preferences through your account settings
• Unsubscribe from promotional emails using the link provided

5.3 Privacy Settings

• Control who can see your profile and posts
• Manage follower and following list visibility
• Set preferences for voice transcription
• Control data collection for analytics and personalization
• Manage location sharing preferences

5.4 Regional Rights

6.1 Technical Safeguards

• Industry-standard encryption for data in transit and at rest
• Multi-factor authentication for account access
• Regular security assessments and vulnerability testing
• Secure data centers with physical and digital access controls
• Automated monitoring for security threats and anomalies

6.2 Organizational Measures

• Employee training on data protection and privacy practices
• Strict access controls and need-to-know basis for data access
• Regular security awareness training and updates
• Incident response procedures for security breaches
• Third-party security certifications and compliance audits

6.3 Your Role in Security

• Use strong, unique passwords for your account
• Enable two-factor authentication when available
• Keep your app updated to the latest version
• Report suspicious activity or security concerns immediately
• Log out of shared or public devices

8.1 Minimum Age Requirements

• Users must be at least 13 years old (16 in the EU)
• Users under 18 require parental consent in some jurisdictions
• We may verify age through various methods
• Accounts of underage users will be terminated

8.2 Additional Protections for Minors

• Enhanced privacy settings by default for users under 18
• Restricted data collection and processing
• Additional content moderation and safety measures
• Parental controls and oversight options
• Easy account deletion and data removal processes